generated from sig_core/wiki-template
650 lines
No EOL
21 KiB
HTML
650 lines
No EOL
21 KiB
HTML
|
|
<!doctype html>
|
|
<html lang="en" class="no-js">
|
|
<head>
|
|
|
|
<meta charset="utf-8">
|
|
<meta name="viewport" content="width=device-width,initial-scale=1">
|
|
|
|
<meta name="description" content="Infrastructure Wiki and Documentation">
|
|
|
|
|
|
|
|
<link rel="canonical" href="https://infra.rocky.page/sop/idm_sop_gdpr/">
|
|
|
|
|
|
<link rel="prev" href="../">
|
|
|
|
|
|
<link rel="next" href="../idm_sop_mm_ras/">
|
|
|
|
<link rel="icon" href="../../assets/images/favicon.png">
|
|
<meta name="generator" content="mkdocs-1.4.2, mkdocs-material-9.1.6">
|
|
|
|
|
|
|
|
<title>SOP: Personal Data Request - Deletion - Infrastructure Wiki</title>
|
|
|
|
|
|
|
|
<link rel="stylesheet" href="../../assets/stylesheets/main.ded33207.min.css">
|
|
|
|
|
|
<link rel="stylesheet" href="../../assets/stylesheets/palette.a0c5b2b5.min.css">
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<link rel="preconnect" href="https://fonts.gstatic.com" crossorigin>
|
|
<link rel="stylesheet" href="https://fonts.googleapis.com/css?family=Roboto:300,300i,400,400i,700,700i%7CRoboto+Mono:400,400i,700,700i&display=fallback">
|
|
<style>:root{--md-text-font:"Roboto";--md-code-font:"Roboto Mono"}</style>
|
|
|
|
|
|
|
|
<script>__md_scope=new URL("../..",location),__md_hash=e=>[...e].reduce((e,_)=>(e<<5)-e+_.charCodeAt(0),0),__md_get=(e,_=localStorage,t=__md_scope)=>JSON.parse(_.getItem(t.pathname+"."+e)),__md_set=(e,_,t=localStorage,a=__md_scope)=>{try{t.setItem(a.pathname+"."+e,JSON.stringify(_))}catch(e){}}</script>
|
|
|
|
|
|
|
|
|
|
|
|
|
|
</head>
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<body dir="ltr" data-md-color-scheme="default" data-md-color-primary="teal" data-md-color-accent="teal">
|
|
|
|
|
|
|
|
<script>var palette=__md_get("__palette");if(palette&&"object"==typeof palette.color)for(var key of Object.keys(palette.color))document.body.setAttribute("data-md-color-"+key,palette.color[key])</script>
|
|
|
|
<input class="md-toggle" data-md-toggle="drawer" type="checkbox" id="__drawer" autocomplete="off">
|
|
<input class="md-toggle" data-md-toggle="search" type="checkbox" id="__search" autocomplete="off">
|
|
<label class="md-overlay" for="__drawer"></label>
|
|
<div data-md-component="skip">
|
|
|
|
|
|
<a href="#contact-information" class="md-skip">
|
|
Skip to content
|
|
</a>
|
|
|
|
</div>
|
|
<div data-md-component="announce">
|
|
|
|
</div>
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<header class="md-header md-header--shadow" data-md-component="header">
|
|
<nav class="md-header__inner md-grid" aria-label="Header">
|
|
<a href="../.." title="Infrastructure Wiki" class="md-header__button md-logo" aria-label="Infrastructure Wiki" data-md-component="logo">
|
|
|
|
<img src="../../assets/icon-white.svg" alt="logo">
|
|
|
|
</a>
|
|
<label class="md-header__button md-icon" for="__drawer">
|
|
<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M3 6h18v2H3V6m0 5h18v2H3v-2m0 5h18v2H3v-2Z"/></svg>
|
|
</label>
|
|
<div class="md-header__title" data-md-component="header-title">
|
|
<div class="md-header__ellipsis">
|
|
<div class="md-header__topic">
|
|
<span class="md-ellipsis">
|
|
Infrastructure Wiki
|
|
</span>
|
|
</div>
|
|
<div class="md-header__topic" data-md-component="header-topic">
|
|
<span class="md-ellipsis">
|
|
|
|
SOP: Personal Data Request - Deletion
|
|
|
|
</span>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
|
|
<form class="md-header__option" data-md-component="palette">
|
|
|
|
|
|
<input class="md-option" data-md-color-media="(prefers-color-scheme: light)" data-md-color-scheme="default" data-md-color-primary="teal" data-md-color-accent="teal" aria-label="Switch to dark mode" type="radio" name="__palette" id="__palette_1">
|
|
|
|
<label class="md-header__button md-icon" title="Switch to dark mode" for="__palette_2" hidden>
|
|
<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="m17.75 4.09-2.53 1.94.91 3.06-2.63-1.81-2.63 1.81.91-3.06-2.53-1.94L12.44 4l1.06-3 1.06 3 3.19.09m3.5 6.91-1.64 1.25.59 1.98-1.7-1.17-1.7 1.17.59-1.98L15.75 11l2.06-.05L18.5 9l.69 1.95 2.06.05m-2.28 4.95c.83-.08 1.72 1.1 1.19 1.85-.32.45-.66.87-1.08 1.27C15.17 23 8.84 23 4.94 19.07c-3.91-3.9-3.91-10.24 0-14.14.4-.4.82-.76 1.27-1.08.75-.53 1.93.36 1.85 1.19-.27 2.86.69 5.83 2.89 8.02a9.96 9.96 0 0 0 8.02 2.89m-1.64 2.02a12.08 12.08 0 0 1-7.8-3.47c-2.17-2.19-3.33-5-3.49-7.82-2.81 3.14-2.7 7.96.31 10.98 3.02 3.01 7.84 3.12 10.98.31Z"/></svg>
|
|
</label>
|
|
|
|
|
|
|
|
<input class="md-option" data-md-color-media="(prefers-color-scheme: dark)" data-md-color-scheme="slate" data-md-color-primary="teal" data-md-color-accent="teal" aria-label="Switch to light mode" type="radio" name="__palette" id="__palette_2">
|
|
|
|
<label class="md-header__button md-icon" title="Switch to light mode" for="__palette_1" hidden>
|
|
<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M12 7a5 5 0 0 1 5 5 5 5 0 0 1-5 5 5 5 0 0 1-5-5 5 5 0 0 1 5-5m0 2a3 3 0 0 0-3 3 3 3 0 0 0 3 3 3 3 0 0 0 3-3 3 3 0 0 0-3-3m0-7 2.39 3.42C13.65 5.15 12.84 5 12 5c-.84 0-1.65.15-2.39.42L12 2M3.34 7l4.16-.35A7.2 7.2 0 0 0 5.94 8.5c-.44.74-.69 1.5-.83 2.29L3.34 7m.02 10 1.76-3.77a7.131 7.131 0 0 0 2.38 4.14L3.36 17M20.65 7l-1.77 3.79a7.023 7.023 0 0 0-2.38-4.15l4.15.36m-.01 10-4.14.36c.59-.51 1.12-1.14 1.54-1.86.42-.73.69-1.5.83-2.29L20.64 17M12 22l-2.41-3.44c.74.27 1.55.44 2.41.44.82 0 1.63-.17 2.37-.44L12 22Z"/></svg>
|
|
</label>
|
|
|
|
|
|
</form>
|
|
|
|
|
|
|
|
<label class="md-header__button md-icon" for="__search">
|
|
<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M9.5 3A6.5 6.5 0 0 1 16 9.5c0 1.61-.59 3.09-1.56 4.23l.27.27h.79l5 5-1.5 1.5-5-5v-.79l-.27-.27A6.516 6.516 0 0 1 9.5 16 6.5 6.5 0 0 1 3 9.5 6.5 6.5 0 0 1 9.5 3m0 2C7 5 5 7 5 9.5S7 14 9.5 14 14 12 14 9.5 12 5 9.5 5Z"/></svg>
|
|
</label>
|
|
<div class="md-search" data-md-component="search" role="dialog">
|
|
<label class="md-search__overlay" for="__search"></label>
|
|
<div class="md-search__inner" role="search">
|
|
<form class="md-search__form" name="search">
|
|
<input type="text" class="md-search__input" name="query" aria-label="Search" placeholder="Search" autocapitalize="off" autocorrect="off" autocomplete="off" spellcheck="false" data-md-component="search-query" required>
|
|
<label class="md-search__icon md-icon" for="__search">
|
|
<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M9.5 3A6.5 6.5 0 0 1 16 9.5c0 1.61-.59 3.09-1.56 4.23l.27.27h.79l5 5-1.5 1.5-5-5v-.79l-.27-.27A6.516 6.516 0 0 1 9.5 16 6.5 6.5 0 0 1 3 9.5 6.5 6.5 0 0 1 9.5 3m0 2C7 5 5 7 5 9.5S7 14 9.5 14 14 12 14 9.5 12 5 9.5 5Z"/></svg>
|
|
<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M20 11v2H8l5.5 5.5-1.42 1.42L4.16 12l7.92-7.92L13.5 5.5 8 11h12Z"/></svg>
|
|
</label>
|
|
<nav class="md-search__options" aria-label="Search">
|
|
|
|
<button type="reset" class="md-search__icon md-icon" title="Clear" aria-label="Clear" tabindex="-1">
|
|
<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M19 6.41 17.59 5 12 10.59 6.41 5 5 6.41 10.59 12 5 17.59 6.41 19 12 13.41 17.59 19 19 17.59 13.41 12 19 6.41Z"/></svg>
|
|
</button>
|
|
</nav>
|
|
|
|
<div class="md-search__suggest" data-md-component="search-suggest"></div>
|
|
|
|
</form>
|
|
<div class="md-search__output">
|
|
<div class="md-search__scrollwrap" data-md-scrollfix>
|
|
<div class="md-search-result" data-md-component="search-result">
|
|
<div class="md-search-result__meta">
|
|
Initializing search
|
|
</div>
|
|
<ol class="md-search-result__list" role="presentation"></ol>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
|
|
|
|
<div class="md-header__source">
|
|
<a href="https://git.resf.org/infrastructure/wiki" title="Go to repository" class="md-source" data-md-component="source">
|
|
<div class="md-source__icon md-icon">
|
|
|
|
<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><!--! Font Awesome Free 6.4.0 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc.--><path d="M439.55 236.05 244 40.45a28.87 28.87 0 0 0-40.81 0l-40.66 40.63 51.52 51.52c27.06-9.14 52.68 16.77 43.39 43.68l49.66 49.66c34.23-11.8 61.18 31 35.47 56.69-26.49 26.49-70.21-2.87-56-37.34L240.22 199v121.85c25.3 12.54 22.26 41.85 9.08 55a34.34 34.34 0 0 1-48.55 0c-17.57-17.6-11.07-46.91 11.25-56v-123c-20.8-8.51-24.6-30.74-18.64-45L142.57 101 8.45 235.14a28.86 28.86 0 0 0 0 40.81l195.61 195.6a28.86 28.86 0 0 0 40.8 0l194.69-194.69a28.86 28.86 0 0 0 0-40.81z"/></svg>
|
|
</div>
|
|
<div class="md-source__repository">
|
|
infrastructure/wiki
|
|
</div>
|
|
</a>
|
|
</div>
|
|
|
|
</nav>
|
|
|
|
</header>
|
|
|
|
<div class="md-container" data-md-component="container">
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<main class="md-main" data-md-component="main">
|
|
<div class="md-main__inner md-grid">
|
|
|
|
|
|
|
|
<div class="md-sidebar md-sidebar--primary" data-md-component="sidebar" data-md-type="navigation" >
|
|
<div class="md-sidebar__scrollwrap">
|
|
<div class="md-sidebar__inner">
|
|
|
|
|
|
|
|
|
|
|
|
<nav class="md-nav md-nav--primary md-nav--integrated" aria-label="Navigation" data-md-level="0">
|
|
<label class="md-nav__title" for="__drawer">
|
|
<a href="../.." title="Infrastructure Wiki" class="md-nav__button md-logo" aria-label="Infrastructure Wiki" data-md-component="logo">
|
|
|
|
<img src="../../assets/icon-white.svg" alt="logo">
|
|
|
|
</a>
|
|
Infrastructure Wiki
|
|
</label>
|
|
|
|
<div class="md-nav__source">
|
|
<a href="https://git.resf.org/infrastructure/wiki" title="Go to repository" class="md-source" data-md-component="source">
|
|
<div class="md-source__icon md-icon">
|
|
|
|
<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><!--! Font Awesome Free 6.4.0 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc.--><path d="M439.55 236.05 244 40.45a28.87 28.87 0 0 0-40.81 0l-40.66 40.63 51.52 51.52c27.06-9.14 52.68 16.77 43.39 43.68l49.66 49.66c34.23-11.8 61.18 31 35.47 56.69-26.49 26.49-70.21-2.87-56-37.34L240.22 199v121.85c25.3 12.54 22.26 41.85 9.08 55a34.34 34.34 0 0 1-48.55 0c-17.57-17.6-11.07-46.91 11.25-56v-123c-20.8-8.51-24.6-30.74-18.64-45L142.57 101 8.45 235.14a28.86 28.86 0 0 0 0 40.81l195.61 195.6a28.86 28.86 0 0 0 40.8 0l194.69-194.69a28.86 28.86 0 0 0 0-40.81z"/></svg>
|
|
</div>
|
|
<div class="md-source__repository">
|
|
infrastructure/wiki
|
|
</div>
|
|
</a>
|
|
</div>
|
|
|
|
<ul class="md-nav__list" data-md-scrollfix>
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<li class="md-nav__item">
|
|
<a href="../.." class="md-nav__link">
|
|
Infrastructure Wiki
|
|
</a>
|
|
</li>
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<li class="md-nav__item md-nav__item--section md-nav__item--nested">
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<input class="md-nav__toggle md-toggle md-toggle--indeterminate" type="checkbox" id="__nav_2" >
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<div class="md-nav__link md-nav__link--index ">
|
|
<a href="../../documentation/">Documentation</a>
|
|
|
|
</div>
|
|
|
|
<nav class="md-nav" data-md-level="1" aria-labelledby="__nav_2_label" aria-expanded="false">
|
|
<label class="md-nav__title" for="__nav_2">
|
|
<span class="md-nav__icon md-icon"></span>
|
|
Documentation
|
|
</label>
|
|
<ul class="md-nav__list" data-md-scrollfix>
|
|
|
|
|
|
|
|
</ul>
|
|
</nav>
|
|
</li>
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<li class="md-nav__item md-nav__item--section md-nav__item--nested">
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<input class="md-nav__toggle md-toggle md-toggle--indeterminate" type="checkbox" id="__nav_3" >
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<div class="md-nav__link md-nav__link--index ">
|
|
<a href="../../guidelines/">Guidelines</a>
|
|
|
|
<label for="__nav_3">
|
|
<span class="md-nav__icon md-icon"></span>
|
|
</label>
|
|
|
|
</div>
|
|
|
|
<nav class="md-nav" data-md-level="1" aria-labelledby="__nav_3_label" aria-expanded="false">
|
|
<label class="md-nav__title" for="__nav_3">
|
|
<span class="md-nav__icon md-icon"></span>
|
|
Guidelines
|
|
</label>
|
|
<ul class="md-nav__list" data-md-scrollfix>
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<li class="md-nav__item">
|
|
<a href="../../guidelines/awx_scm_guidelines/" class="md-nav__link">
|
|
AWX / Ansible SCM Guidelines
|
|
</a>
|
|
</li>
|
|
|
|
|
|
|
|
|
|
</ul>
|
|
</nav>
|
|
</li>
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<li class="md-nav__item md-nav__item--active md-nav__item--section md-nav__item--nested">
|
|
|
|
|
|
|
|
|
|
<input class="md-nav__toggle md-toggle " type="checkbox" id="__nav_4" checked>
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<div class="md-nav__link md-nav__link--index ">
|
|
<a href="../">SOP</a>
|
|
|
|
<label for="__nav_4">
|
|
<span class="md-nav__icon md-icon"></span>
|
|
</label>
|
|
|
|
</div>
|
|
|
|
<nav class="md-nav" data-md-level="1" aria-labelledby="__nav_4_label" aria-expanded="true">
|
|
<label class="md-nav__title" for="__nav_4">
|
|
<span class="md-nav__icon md-icon"></span>
|
|
SOP
|
|
</label>
|
|
<ul class="md-nav__list" data-md-scrollfix>
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<li class="md-nav__item md-nav__item--active">
|
|
|
|
<input class="md-nav__toggle md-toggle" type="checkbox" id="__toc">
|
|
|
|
|
|
|
|
<label class="md-nav__link md-nav__link--active" for="__toc">
|
|
SOP: Personal Data Request - Deletion
|
|
<span class="md-nav__icon md-icon"></span>
|
|
</label>
|
|
|
|
<a href="./" class="md-nav__link md-nav__link--active">
|
|
SOP: Personal Data Request - Deletion
|
|
</a>
|
|
|
|
|
|
|
|
<nav class="md-nav md-nav--secondary" aria-label="Table of contents">
|
|
|
|
|
|
|
|
|
|
<label class="md-nav__title" for="__toc">
|
|
<span class="md-nav__icon md-icon"></span>
|
|
Table of contents
|
|
</label>
|
|
<ul class="md-nav__list" data-md-component="toc" data-md-scrollfix>
|
|
|
|
<li class="md-nav__item">
|
|
<a href="#contact-information" class="md-nav__link">
|
|
Contact Information
|
|
</a>
|
|
|
|
</li>
|
|
|
|
<li class="md-nav__item">
|
|
<a href="#responding-to-a-deletion-request" class="md-nav__link">
|
|
Responding to a Deletion Request
|
|
</a>
|
|
|
|
</li>
|
|
|
|
</ul>
|
|
|
|
</nav>
|
|
|
|
</li>
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<li class="md-nav__item">
|
|
<a href="../idm_sop_mm_ras/" class="md-nav__link">
|
|
SOP: Mattermost and RAS Group Sync
|
|
</a>
|
|
</li>
|
|
|
|
|
|
|
|
|
|
</ul>
|
|
</nav>
|
|
</li>
|
|
|
|
|
|
|
|
</ul>
|
|
</nav>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
|
|
|
|
|
|
|
|
<div class="md-content" data-md-component="content">
|
|
<article class="md-content__inner md-typeset">
|
|
|
|
|
|
|
|
|
|
<a href="https://git.resf.org/infrastructure/wiki/_edit/main/docs/sop/idm_sop_gdpr.md" title="Edit this page" class="md-content__button md-icon">
|
|
|
|
<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M10 20H6V4h7v5h5v3.1l2-2V8l-6-6H6c-1.1 0-2 .9-2 2v16c0 1.1.9 2 2 2h4v-2m10.2-7c.1 0 .3.1.4.2l1.3 1.3c.2.2.2.6 0 .8l-1 1-2.1-2.1 1-1c.1-.1.2-.2.4-.2m0 3.9L14.1 23H12v-2.1l6.1-6.1 2.1 2.1Z"/></svg>
|
|
</a>
|
|
|
|
|
|
|
|
|
|
<h1>SOP: Personal Data Request - Deletion</h1>
|
|
|
|
<p>This SOP covers how the Rocky Enterprise Software Foundation (RESF) and Rocky Linux Infrastructure Team handles GDRP (General Data Protection Regulation) data delete requests. It contains information about how System Administrators will use Ansible and other tooling to respond to delete requests.</p>
|
|
<h2 id="contact-information">Contact Information<a class="headerlink" href="#contact-information" title="Permanent link">¶</a></h2>
|
|
<table>
|
|
<thead>
|
|
<tr>
|
|
<th></th>
|
|
<th></th>
|
|
</tr>
|
|
</thead>
|
|
<tbody>
|
|
<tr>
|
|
<td><strong>Owner</strong></td>
|
|
<td>Infrastructure Team & Identity Management Team</td>
|
|
</tr>
|
|
<tr>
|
|
<td><strong>Email Contact</strong></td>
|
|
<td>infrastructure@rockylinux.org</td>
|
|
</tr>
|
|
<tr>
|
|
<td><strong>Email Contact</strong></td>
|
|
<td>identitymanagement@rockylinux.org</td>
|
|
</tr>
|
|
<tr>
|
|
<td><strong>Mattermost Contacts</strong></td>
|
|
<td><code>@label</code></td>
|
|
</tr>
|
|
<tr>
|
|
<td><strong>Mattermost Channels</strong></td>
|
|
<td><code>~Infrastructure</code></td>
|
|
</tr>
|
|
</tbody>
|
|
</table>
|
|
<h2 id="responding-to-a-deletion-request">Responding to a Deletion Request<a class="headerlink" href="#responding-to-a-deletion-request" title="Permanent link">¶</a></h2>
|
|
<p>This section covers how a system administrator will use our <code>adhoc-ipauser-disable-pdr.yml</code> playbook to respond to a delete request.</p>
|
|
<p>If a request has been received via email, perform the following steps:</p>
|
|
<ol>
|
|
<li>
|
|
<p>If request was received by email: Open a ticket at the <a href="https://bugs.rockylinux.org">bug tracker</a> under the <code>Account Services</code> product (Click the drop down in the top right corner, click "Account Services", select "Report Issue")</p>
|
|
<ul>
|
|
<li>Set category to <code>Account Requests - Personal Data Request</code></li>
|
|
<li>Assign to yourself if possible</li>
|
|
<li>Summary should be set: <code>PDR - Email Delete Request for <USER/EMAIL></code></li>
|
|
<li>Description should be set to the snippet <code>PDR Request - Remove Personal Information</code> or copied directly from the email if the template was followed.</li>
|
|
<li>Use the ID for the ansible playbook</li>
|
|
</ul>
|
|
</li>
|
|
<li>
|
|
<p>On the ansible host, run the necessary ansible playbook: <code>ansible-playbook -i inventories/production/hosts.ini playbooks/adhoc-ipauser-disable-pdr.yml --extra-vars='ipa_user=<USER> ticket_id=BT<TICKET>'</code></p>
|
|
</li>
|
|
<li>Leave a comment on the issue that the disable request was performed.</li>
|
|
<li>Email the affected user:</li>
|
|
</ol>
|
|
<p><div class="highlight"><pre><span></span><code>Hello. We have reviewed your account request and have performed the requested
|
|
changes. The ticket <ID> has been closed and set to private.
|
|
|
|
Please note that some public content such as mailing lists cannot be deleted
|
|
since some information is meant to serve the RESF legitimate business
|
|
interests, the public interest, and the interest of the open source community.
|
|
|
|
Thank you, please let us know if you have any further questions.
|
|
</code></pre></div>
|
|
4. Set ticket to <code>RESOLVED</code></p>
|
|
|
|
<hr>
|
|
<div class="md-source-file">
|
|
<small>
|
|
|
|
Last update:
|
|
<span class="git-revision-date-localized-plugin git-revision-date-localized-plugin-date">April 11, 2023</span>
|
|
|
|
|
|
</small>
|
|
</div>
|
|
|
|
|
|
|
|
|
|
|
|
|
|
</article>
|
|
</div>
|
|
|
|
|
|
</div>
|
|
|
|
<button type="button" class="md-top md-icon" data-md-component="top" hidden>
|
|
<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M13 20h-2V8l-5.5 5.5-1.42-1.42L12 4.16l7.92 7.92-1.42 1.42L13 8v12Z"/></svg>
|
|
Back to top
|
|
</button>
|
|
|
|
</main>
|
|
|
|
<footer class="md-footer">
|
|
|
|
<div class="md-footer-meta md-typeset">
|
|
<div class="md-footer-meta__inner md-grid">
|
|
<div class="md-copyright">
|
|
|
|
<div class="md-copyright__highlight">
|
|
Copyright © 2023 Rocky Enterprise Software Foundation
|
|
</div>
|
|
|
|
|
|
Made with
|
|
<a href="https://squidfunk.github.io/mkdocs-material/" target="_blank" rel="noopener">
|
|
Material for MkDocs
|
|
</a>
|
|
|
|
</div>
|
|
|
|
</div>
|
|
</div>
|
|
</footer>
|
|
|
|
</div>
|
|
<div class="md-dialog" data-md-component="dialog">
|
|
<div class="md-dialog__inner md-typeset"></div>
|
|
</div>
|
|
|
|
<script id="__config" type="application/json">{"base": "../..", "features": ["navigation.expand", "navigation.indexes", "navigation.instant", "navigation.sections", "navigation.top", "navigation.tracking", "navigation.path", "search.highlight", "search.suggest", "toc.integrate", "content.action.edit"], "search": "../../assets/javascripts/workers/search.208ed371.min.js", "translations": {"clipboard.copied": "Copied to clipboard", "clipboard.copy": "Copy to clipboard", "search.result.more.one": "1 more on this page", "search.result.more.other": "# more on this page", "search.result.none": "No matching documents", "search.result.one": "1 matching document", "search.result.other": "# matching documents", "search.result.placeholder": "Type to start searching", "search.result.term.missing": "Missing", "select.version": "Select version"}}</script>
|
|
|
|
|
|
<script src="../../assets/javascripts/bundle.51198bba.min.js"></script>
|
|
|
|
|
|
</body>
|
|
</html> |